Terms of Service

Effective July 26, 2026 · Color Glow is operated by X Tracker LLC ("we", "us")

By downloading or using Color Glow (the "App"), you agree to these terms. If you don't agree, please don't use the App.

PLEASE NOTE: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 14).

1. What Color Glow is

Color Glow analyzes a selfie to estimate your seasonal color palette and gives styling guidance built on that result — palettes, draping previews, garment checks, and makeup shade suggestions. It is a styling and self-expression tool: results are our best measured estimate, not a guarantee, and they are not professional, medical, dermatological, or psychological advice. What you wear is always your call.

2. Who can use it

You must be at least 13 years old. If you're under the age of majority where you live, you need a parent or guardian's permission (including for purchases) — and by giving it, the parent or guardian agrees to these terms, including Section 14, on the minor's behalf.

3. Your account

You can sign in with Apple or Google. You're responsible for your account; we're entitled to rely on actions taken through it. You can sign out at any time, and delete the data stored on your device at any time inside the App; server-side account deletion works as described in our Privacy Policy. We may suspend or terminate your account if you violate these terms or abuse the service (including referral fraud); paid periods are governed by your app store's refund policies.

4. Subscriptions and payment

• Color Glow Membership is offered as an auto-renewing subscription. Prices, billing frequency, renewal terms, any free-trial terms (if offered), and cancellation options are always displayed to you at the point of purchase.
• Payment is charged to your Apple ID (or, on Android, your Google Play account) at confirmation of purchase. Subscriptions renew automatically, at the then-current price, unless canceled at least 24 hours before the end of the current period.
• Manage or cancel anytime through your app store's subscription settings. Canceling keeps your access until the end of the period you've paid for.
• Refunds are handled by the store you purchased through, under that store's policies.

5. Referral program

You can unlock the membership by inviting friends: when 3 invited friends install the App and complete their own analysis, your membership unlocks. Both you and your invited friends must be signed in for completions to count, and one completion is counted per person. A referral unlock, once earned, stays yours unless it was obtained through abuse. We may withhold or revoke referral rewards obtained through fraud, self-referral, automation, or other abuse, and may modify or end the referral program prospectively at any time.

6. Acceptable use

Don't misuse the App: no reverse engineering, scraping, probing or disrupting our servers, submitting photos of people who haven't consented, or using the App for anything unlawful. We may suspend access that harms the service or other users.

7. Your content

Your selfie is yours. You give us only the narrow permission needed to process it for your analysis — after which it is deleted from our servers (see the Privacy Policy). Results generated for you are yours to use personally, including sharing your palette card.

8. Our property

The App, its design, palettes, text, and technology are owned by X Tracker LLC or its licensors and protected by law. These terms don't grant you any rights in the Color Glow name or branding.

9. Disclaimers

The App is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Color analysis depends on photo quality and lighting; results may vary between photos taken in different conditions. Draping previews and makeup shade suggestions are digitally generated simulations — real garments and products may look different under different lighting, screens, and formulations. Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

10. Limitation of liability

To the fullest extent the law allows, X Tracker LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data, arising from your use of the App. Our total liability for any claim is limited to the greater of the amounts you paid us in the 12 months before the claim arose or $100. Some jurisdictions do not allow limits on incidental or consequential damages, so the above may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless X Tracker LLC and its officers, employees, and agents from claims, damages, and reasonable attorneys' fees arising out of your violation of these terms, your misuse of the App, or your violation of any law or third-party right — including submitting a photo of someone without their consent.

12. App store terms

The App is distributed through Apple's App Store and Google Play. Neither Apple nor Google is a party to these terms or responsible for the App or its content, but each (and their subsidiaries) is a third-party beneficiary of these terms with the right to enforce them against you. Your use of the App must also comply with the applicable store's own terms of service. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

13. Governing law

These terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-law rules. Nothing in these terms limits any consumer rights you have under the mandatory laws of your home country.

14. Dispute resolution — binding arbitration and class-action waiver

Talk to us first. Before filing any claim, you agree to contact us at support@colorglow.app with a written description of the dispute and give us 60 days to resolve it informally. Most issues never need to go further. Applicable statutes of limitation are tolled during this informal-resolution period.

Binding arbitration. Except where prohibited by law, you and X Tracker LLC agree that any dispute, claim, or controversy arising out of or relating to these terms, the App, or our relationship — including the interpretation, breach, or validity of these terms — shall be resolved exclusively by final and binding arbitration on an individual basis, rather than in court. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules (or, if the AAA is unavailable, by National Arbitration and Mediation under its comparable consumer rules), and held in Miami-Dade County, Florida — or, at your election for consumer claims, in your home county or remotely by videoconference. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, or enforceability of this arbitration agreement. Your filing fee is capped at the amount set by the AAA Consumer Arbitration Rules; we pay all remaining arbitration administration and arbitrator fees for claims under $10,000 (unless the arbitrator finds the claim frivolous).

No class actions. You and X Tracker LLC each waive any right to bring or participate in a class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims unless both parties agree in writing. If this class waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, not in class-wide arbitration.

Coordinated filings. If 25 or more similar claims are filed by or with the assistance of the same or coordinated counsel, the claims will be resolved in staged batches of no more than 20, with applicable limitation periods tolled for claims awaiting their batch.

Exceptions. Either party may bring qualifying claims in small claims court, and either party may seek injunctive or other equitable relief for intellectual property infringement in a court of competent jurisdiction.

Jury trial waiver. By agreeing to arbitration, you and X Tracker LLC each waive the right to a trial by jury.

This Section 14 survives termination of these terms and deletion of your account or data. If any portion of this section is found invalid or unenforceable, the remainder remains in full force and effect (subject to the class-waiver rule above).

15. Waiver, Severability, and housekeeping

Our not enforcing a provision of these terms is not a waiver of it. If any provision is found invalid or unenforceable, it will be limited to the minimum extent necessary and the rest of these terms remain in full force and effect. We may assign these terms in connection with a merger, acquisition, or sale of assets; you may not assign them. Legal notices to us go to the address in Section 18; notices to you go to the email associated with your account or through the App. Sections 7–11 and 13–16 survive termination.

16. Entire agreement

These terms are the entire agreement between you and X Tracker LLC regarding the App and supersede all prior understandings. Our Privacy Policy describes our practices and your privacy rights; it is not a contract term of this agreement.

17. Changes to the App or these terms

We're actively building; features may change, be added, or be retired. If we materially change these terms, we'll post the update here and note it in the App. Continuing to use the App after changes take effect means you accept them — except that changes to the dispute-resolution section will not apply to any dispute of which both parties had actual notice before the change was posted.

18. Contact

X Tracker LLC (d/b/a Color Glow)
407 Lincoln Rd Ste 6H
Miami Beach, FL 33139, USA
support@colorglow.app